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Creating Your Account

Signing Up

Sutram offers two ways to create an account:

Sign Up with Google

The quickest way to get started:

  1. Go to sutram.io and click Get Started, or visit the registration page directly
  2. Click Continue with Google
  3. Select your Google account and authorize Sutram
  4. Your account is created immediately — no email confirmation needed

Your name and profile picture are imported from your Google account automatically.

Sign Up with Email

  1. Go to sutram.io and click Get Started, or visit the registration page directly
  2. Enter your email address
  3. Click Create account
  4. Check your inbox for a magic link and click it to confirm your account

That's it — no password required. You'll log in using magic links sent to your email.

Note: All new accounts start on the Basic plan (free). You can upgrade anytime in Settings.

Logging In

With Google

  1. Go to app.sutram.io
  2. Click Continue with Google
  3. Select your Google account

With Magic Link

  1. Go to app.sutram.io
  2. Enter your email address
  3. Click Send a magic link
  4. Check your inbox and click the link to log in instantly

Magic links expire after 15 minutes for security. Each link can only be used once.

With Password

If you've set a password (see below), you can also log in with your email and password directly.

Choosing Your Session Type

After authenticating, Sutram asks you to choose how you'd like to stay connected:

  • Long-term connection — Stay signed in for 14 days. Ideal for personal devices.
  • Temporary connection — You'll be signed out when you close the browser. Use this on shared or public devices.

Setting a Password (Optional)

Sutram doesn't require a password — you can use Google or magic links exclusively. However, if you'd like an additional login method, you can set a password anytime:

  1. Go to Settings
  2. Under the Password section, click Set password
  3. Choose a password (minimum 12 characters)
  4. Click Save

Resetting Your Password

If you've set a password and forgotten it:

  1. On the login page, click Forgot your password?
  2. Enter your email address
  3. Check your inbox for a password reset email
  4. Click the link and choose a new password

The reset link is valid for 24 hours.

Setting Up Your Profile

After logging in, you can customize your profile in Settings:

Display Name

Your display name appears in project member lists, comments, and chat messages. To change it:

  1. Click your avatar in the top navigation bar
  2. Go to Settings
  3. Update your name and click Save

Profile Picture

Sutram uses your profile picture from multiple sources, in this priority order:

  1. Custom upload — Upload a photo directly in Settings (max 120 KB). This always takes top priority.
  2. Google avatar — If you signed up with Google, your Google profile picture is used automatically.
  3. Gravatar — If you have a Gravatar linked to your email, it's used as a fallback.

If none of the above are available, Sutram displays your initials as a default avatar.

Language

Sutram is available in multiple languages. To change your language:

  1. Go to Settings
  2. Select your preferred language from the dropdown
  3. The interface updates immediately

Currently supported languages: English, Portuguese, Spanish, French, German, and Italian.

Theme

Choose between Light, Dark, or System (follows your device settings) under the Appearance section in Settings.

Email Notifications

Sutram sends emails for:

  • Account confirmation — When you sign up with email (not needed for Google)
  • Magic links — When you request passwordless login
  • Password resets — When you request a new password
  • Project invitations — When someone invites you to a project
  • Email changes — When you update your email address

Security Features

Password (Optional)

If you choose to set a password:

  • Minimum 12 characters
  • No maximum length restrictions
  • We recommend using a unique password or a password manager

Sudo Mode

For sensitive actions like changing your email, Sutram may ask you to re-authenticate. This is called sudo mode and ensures that someone who finds your device unattended cannot change your security settings. Sudo mode lasts for 10 minutes after re-authentication.

Session Management

  • Long-term sessions are valid for 14 days
  • Temporary sessions end when the browser is closed
  • Each login creates an independent session

Accepting Project Invitations

If someone invites you to a project:

  • Existing account: You receive an email with a link to join the project. Click the link and you'll be added automatically.
  • No account yet: The invitation email includes a link to create your account. After signing up, you're automatically added to the project.

Invitations expire after 7 days. Ask the project owner to resend if yours has expired.

Frequently Asked Questions

Q: Do I need a password to use Sutram? A: No. You can use Google sign-in or magic links exclusively. A password is entirely optional and can be set later in Settings.

Q: Can I change my email address? A: Yes, go to Settings and update your email. You'll need to confirm the new address via email and re-authenticate for security.

Q: Is my data secure? A: Yes. Sessions use cryptographically secure tokens, and all connections use HTTPS.

Q: Can I delete my account? A: Contact support to request account deletion. Make sure to transfer ownership of any projects you own before requesting deletion.

Q: I didn't receive the magic link email. What should I do? A: Check your spam folder first. If it's not there, try requesting a new magic link. You can also try signing in with Google instead.

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